Press Herald -Many Maine motorists have been stuck in the slow lane at the state’s Bureau of Motor Vehicle branch offices this summer – with thousands waiting more than 1½ hours to get their licenses renewed or new cars registered.
Kristen Muszynski, a spokeswoman for the Maine Secretary of State’s Office, which oversees the BMV, said Friday that the situation isn’t normal for an agency that is usually praised for its speedy and helpful customer service.
One major factor, Muszynski said, is a staffing shortage that’s left the BMV offices with 15 staff vacancies across the three different regions of the state – south, central and north.
No comments:
Post a Comment